Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Elevator Service
    2. HVAC
    3. Janitorial
    4. Light Bulb Replacement
    5. Mail Service
    6. Maintenance Requests
    7. Parking, EV Charging and Bicycle Parking
    8. Security
    9. Signage and Directory
    10. Storage
    11. Telecom Providers
    12. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Holidays

The building is closed in observance of the following holidays, or as identified in your lease:

Observed Holidays:

New Year's Day
Martin Luther King Jr. Birthday*
President’s Day*
Memorial Day
Juneteenth
Day before Independence Day
Independence Day
Labor Day
Thanksgiving
Day before Thanksgiving
Christmas Day

Please contact the Building Management Office within 48 hours-notice should you require any routine cleaning, heating, air conditioning or special services during the above referenced holidays. We will be glad to provide you with a cost estimate prior to any scheduled service.

* The Building Management Office will send an email to confirm that the building may remain open on MLK and President’s Day, however, the Building Management Office will likely be closed.