Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Elevator Service
    2. HVAC
    3. Janitorial
    4. Light Bulb Replacement
    5. Mail Service
    6. Maintenance Requests
    7. Parking, EV Charging and Bicycle Parking
    8. Security
    9. Signage and Directory
    10. Storage
    11. Telecom Providers
    12. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Mail Service

The building address is:

Your Name
Your Company Name
208 Utah Street
Suite or Floor #
San Francisco, CA 94105

The United States Post Office suggests using your 4-digit code at the end of your zip code for more efficient service. Since the number varies according to suite number, you must call the postal service to obtain this code. For questions regarding postal service please dial 1 800 ASK USPS (1 800 275 8777) or visit www.usps.com. Please always fill in the floor or suite number and encourage all employees to do the same to ensure that your mail is delivered to you timely and accurately.

For UPS services, please call UPS directly at 1 800 PICK UPS (1 800 742 5877).

For FedEx services  call 1 800 GO FEDEX (1 800 463 3339).

If your company will be arranging nightly courier service, please provide the Building Management Office with the vendor name and a schedule of pick-ups/deliveries. Please note that the building staff and security are not permitted to sign for packages or other deliveries to tenants. If you are expecting a delivery in your absence, please make alternate arrangements to have it delivered or picked up upon your return or rerouted to another address.