Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Elevator Service
    2. HVAC
    3. Janitorial
    4. Light Bulb Replacement
    5. Mail Service
    6. Maintenance Requests
    7. Parking, EV Charging and Bicycle Parking
    8. Security
    9. Signage and Directory
    10. Storage
    11. Telecom Providers
    12. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Bomb Threat and Suspicious Device

Because not all bomb threats are the same, good judgment and the cooperation of employees are especially necessary. A particular area or floor, a number of floors, or possibly the entire building may have to be relocated in the event of a bomb threat. In the event that a bomb threat is phoned into your office, it is imperative that the person receiving the threat not risk breaking the telephone connection by attempting to transfer the call. Have someone else call 911 to report the call. The call should be extended for as long as possible, gathering as much information as possible and perhaps having the call traced.

Immediate arbitrary relocation or evacuation is not recommended. If the Police or Fire Department suggest that you evacuate your area due to a bomb threat, it is important to have personnel first make a visual search of their own desks and surrounding areas. Since the employees are familiar with the workplace surroundings and what belongs (or doesn’t belong) there they are more likely to be able to identify any unusual items. Suspicious items could include boxes, cigarette packs, bags or purses, etc. If a suspicious item is located, do not touch it or cover it.

In case of an evacuation due to a bomb threat, the elevators can be used. However, in the case of a bomb explosion or fire, you should not use elevators, unless specifically instructed by Police or Fire Department to do so. It is also good practice to assign someone to make a final inspection of the area to be sure everyone has been relocated. Building Management will quickly make a search of the public areas involved. They will also assist the Police and Fire Departments in searching the tenant areas. Whenever possible, the tenant should have representatives available to assist with the search of areas requested.

The Bomb Threat Checklist can be accessed through MRI Angus.  Please be sure that all employees have the checklist handy at their desks. As much detail as possible should be recorded and all descriptions that apply should be checked off or circled.